These Terms of Service ("Terms") govern your use of the website operated by Michaelvictoria Inc, doing business as Co-Op City Tire & Auto ("we," "us," or "the Shop"), located at 3525 Conner Street, Bronx, NY 10475, and your use of the services we provide, including SMS / text message communications. By accessing our website, communicating with us, or using our services, you agree to these Terms.
Contents
1. Acceptance of Terms
By accessing this website, calling our shop, providing your phone number to receive text messages, or otherwise interacting with our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and by our Privacy Policy. If you do not agree to these Terms, do not use our website or services.
2. Description of Services
Michaelvictoria Inc DBA Co-Op City Tire & Auto is an independently owned and operated tire and automotive repair shop offering services including, but not limited to, tire sales and installation, wheel alignment, tire rotation and balancing, brake service, oil changes, engine diagnostics, heating and air conditioning service, tune-ups, batteries, electrical work, and European auto specialty repair. Specific service availability, pricing, and warranty terms will be provided to you at the time of service.
Our website is provided for informational purposes and to help you learn about our services, hours, and location, and to communicate with us through the on-site chat widget.
3. SMS / Text Messaging Terms
This section governs your participation in our SMS / text messaging program. By providing your mobile phone number and consenting to receive text messages, you agree to the following terms.
Program Description
Co-Op City Tire & Auto sends both customer care and promotional text messages to customers and prospective customers who provide consent. Messages may include:
- Appointment confirmations, reminders, and rescheduling notices.
- Booking links and self-service scheduling tools.
- Tire order updates and ready-for-installation notifications.
- Service updates, repair status, estimates, and ready-for-pickup notifications.
- Follow-up communications related to existing inquiries or completed service.
- Manufacturer rebate notifications, special offers, discounts, and service announcements.
How You Opt In
You may opt in to receive text messages from us by submitting your mobile phone number through the chat widget on this website and indicating your consent to receive text messages.
Consent to receive text messages is not required as a condition of any purchase or service. You may receive service from us without opting in to text messages.
Message Frequency
Message frequency varies based on your interaction with the Shop and the services you request. You may receive multiple messages per day during the active service of your vehicle, and only occasional messages at other times.
Message and Data Rates
Standard message and data rates may apply, depending on your mobile carrier and your service plan. Co-Op City Tire & Auto is not responsible for any charges from your mobile carrier related to the receipt of our messages.
Help and Opt-Out
- For help, reply HELP to any message you receive from us, or contact us by phone at (718) 994-9600 or by email at [email protected].
- To opt out at any time, reply STOP to any message you receive from us. After you opt out, you will receive a single confirmation message and no further messages, unless you opt back in.
- You may also opt out by replying with any of the following: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.
Supported Carriers
Our messaging program is supported on major U.S. mobile carriers, including but not limited to AT&T, T-Mobile, Verizon Wireless, Sprint, Boost Mobile, Cricket Wireless, MetroPCS, U.S. Cellular, Virgin Mobile, and others. Carriers are not liable for delayed or undelivered messages.
Privacy
Your phone number, opt-in status, and the content of your messages with us are handled in accordance with our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Eligibility
You must be at least 18 years of age, or the age of majority in your state, and the account holder or authorized user of the mobile phone number you provide, in order to opt in to our text messaging program.
4. User Conduct
You agree to use our website and services only for lawful purposes. You agree not to:
- Use our services in any way that violates applicable federal, state, local, or international law or regulation.
- Provide false, inaccurate, or misleading information when contacting us or scheduling service.
- Attempt to interfere with the proper functioning of our website, including by introducing malware, attempting unauthorized access, or scraping content without permission.
- Use any of our communications channels to harass, threaten, or send unwanted messages to our staff.
5. Intellectual Property
The content of this website, including all text, graphics, logos, and design elements created by or for Michaelvictoria Inc DBA Co-Op City Tire & Auto, is the property of Michaelvictoria Inc or used with permission, and is protected by copyright and other intellectual property laws.
Tire brand names, logos, and product names referenced on this website (including but not limited to Michelin, Bridgestone, Goodyear, Pirelli, Continental, BFGoodrich, Hankook, Yokohama, Cooper, Falken, Firestone, Toyo, and others) are the trademarks of their respective owners. Co-Op City Tire & Auto is an authorized retailer of these brands; we are not affiliated with or endorsed by these manufacturers beyond our standard retail and service relationships.
6. Disclaimers
Our website and the information on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, to the fullest extent permitted by law. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
Estimates, pricing, and service descriptions on this website are general in nature. Actual pricing and recommendations for your vehicle will be provided after inspection by a qualified technician. Tire pricing is subject to change based on availability and manufacturer pricing. Nothing on this website constitutes a binding offer to perform service or sell tires at a specific price.
7. Limitation of Liability
To the fullest extent permitted by applicable law, Michaelvictoria Inc, its owners, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of this website or our text messaging program, including any delays in or failure of message delivery.
This limitation does not affect your statutory rights as a consumer or apply to liability that cannot be excluded under applicable law.
8. Indemnification
You agree to indemnify and hold harmless Michaelvictoria Inc and its owners, employees, and affiliates from any claims, damages, losses, or expenses arising out of your violation of these Terms, your misuse of our services, or your violation of any rights of another party.
9. Privacy
Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it carefully to understand our information practices.
10. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or our services will be resolved in the state or federal courts located in Bronx County, New York, and you consent to the personal jurisdiction of those courts.
11. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will update the "Effective Date" above and, where appropriate, provide additional notice. Your continued use of our website or services after the effective date of any updated Terms constitutes acceptance of the updated Terms.
12. Contact Information
Reach Out to Us
If you have questions about these Terms or our services, contact us at:
Michaelvictoria Inc
DBA Co-Op City Tire & Auto
3525 Conner Street
Bronx, NY 10475
Phone: (718) 994-9600
Email: [email protected]